A hosting company in the UK, Vaserv.com, is fighting to find customer data after 100,000 websites were deleted. The company provides VPS solutions, not dedicated servers like we offer, and the attackers penetrated the hosts servers using a critical vulnerability in their virtualization application. Many of the users were not on managed services packages, which means they would not have had a managed data backup service.

Although it’s not clear whether the application or the administrators are to be blamed for the extent of the data loss,  this highlights the importance of having a reliable hosting provider, when possible, a managed backup solution, and a disaster recovery plan, possibly the most important of the three points.

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